2026-06-02 · National Taxpayers Union
National Taxpayers Union's Pete Sepp: Why Medical Bills are High, Unpredictable, and Opaque
with Pete Sepp, President — National Taxpayers Union

In the latest episode of the Health Policy Podcast, Pete Sepp, president of the National Taxpayers Union, discusses the complexities of healthcare costs, emphasizing their unpredictability and opacity. He highlights systemic issues such as hospital billing practices, the influence of insurance and pharmaceutical companies, and bureaucratic overhead that contribute to high medical expenses. Sepp advocates for comprehensive reforms, including site-neutral billing and streamlined regulations, to improve transparency and reduce costs in the healthcare system.
National Taxpayers Union's Pete Sepp: Why Medical Bills are High, Unpredictable, and Opaque
High Medical Bills: Insights from National Taxpayers Union President Pete Sepp
In a recent episode of the Health Policy Podcast, Pete Sepp, president of the National Taxpayers Union, discussed the complexities and challenges of the U.S. healthcare system. Founded in 1969, the National Taxpayers Union is a nonpartisan organization advocating for lower taxes and government accountability. Sepp highlighted the persistent issues of high, unpredictable, and opaque medical costs that plague patients and providers alike.
Sepp emphasized that the unpredictability of healthcare costs is a significant concern. For example, a biopsy performed in a doctor’s office may cost around $150, while the same procedure at a hospital outpatient clinic can soar to $800. This stark difference illustrates the broader problem of inconsistent pricing within the healthcare system. "It is very difficult for a patient or even a doctor to figure out why a certain charge is being levied for a given service," Sepp said.
The National Taxpayers Union has long been involved in healthcare policy discussions, dating back to the early 1970s when it formed a citizens' advisory commission to address proposed healthcare reforms. Sepp noted that many of the same questions about healthcare costs and access remain unanswered decades later.
The Role of Incentives in Rising Costs
Sepp pointed to systemic issues within the healthcare system that contribute to rising costs. He explained that hospitals are incentivized to consolidate and bring more doctors under their umbrella, which limits competition and drives prices higher. He also criticized government programs like Medicare and Medicaid for creating "perverse incentives" that exacerbate the problem.
One example Sepp provided was the 340B drug program, which is intended to help underserved hospitals but often leads to improper payments due to a lack of oversight. "We actually just pay through the federal government to reimburse these costs without asking questions," he said. This "pay and chase" model results in billions in improper payments each year, complicating the financial landscape for both patients and providers.
Bureaucratic Overhead and Its Impact
Sepp argued that bureaucratic overhead significantly contributes to healthcare costs. He cited instances where medical practices allocate a substantial portion of their workforce to handle insurance paperwork, diverting resources away from patient care. "Three or four employees do almost nothing all day but file insurance and other reimbursement paperwork," he noted.
This complexity, he argued, does not translate into better patient outcomes. Instead, it creates inefficiencies that ultimately increase costs for consumers. Sepp pointed out that administrative spending in hospitals accounts for 15% to 30% of total healthcare expenditures, a figure that has remained constant for two decades.
Barriers to Reform
Sepp identified several structural factors that hinder meaningful healthcare reform. He mentioned laws and regulations that effectively freeze the healthcare system in time, making it difficult to introduce necessary changes. For example, certificate of need laws require providers to obtain approval before expanding services, which can limit competition and keep prices high.
He also highlighted the need for reforms such as site-neutral billing, which would ensure that patients pay similar prices for the same procedures regardless of where they receive care. Additionally, he called for eliminating outdated regulations that contribute to inefficiencies in the system.
A Call for Comprehensive Change
Sepp advocates for a comprehensive approach to healthcare reform, suggesting that incremental changes across various areas can lead to significant improvements. He noted that while there is a tendency to focus on specific issues like prescription drug pricing, a broader strategy is necessary to address the interconnected problems within the healthcare system.
For those seeking to understand these issues better, Sepp recommended visiting the National Taxpayers Union's website, which offers a range of resources, including op-eds and official government statistics on healthcare costs.
As the healthcare debate continues, Sepp's insights highlight the need for a systemic reevaluation of policies and practices that govern the U.S. healthcare landscape.
Interview Q&A
Q&A: National Taxpayers Union's Pete Sepp: Why Medical Bills are High, Unpredictable, and Opaque
National Taxpayers Union's Pete Sepp: Why Medical Bills are High, Unpredictable, and Opaque
Q: Can you tell us about yourself and the National Taxpayers Union?
A: I am Pete Sepp, president of the National Taxpayers Union, a nonprofit, nonpartisan citizen group founded in 1969. We advocate for lower, fairer taxes, less wasteful government spending, and accountability from public officials. In the early 1970s, we formed a citizens' advisory commission on healthcare policy in response to proposals for a socialized medicine-style system.
Q: What are the primary concerns people have regarding healthcare?
A: Cost is a major concern, particularly the unpredictability of costs. For instance, a biopsy could cost around $150 in a doctor's office but $800 in a hospital outpatient setting. This unpredictability and lack of transparency make it difficult for patients and doctors to understand charges for services.
Q: Who is responsible for the high costs in healthcare?
A: There are bad incentives throughout the system. Hospitals consolidate and limit the pricing freedom of private practices. Medicare and Medicaid create perverse incentives, and the 340B drug program complicates reimbursement models. Additionally, pharmacy benefit managers engage in spread pricing, which adds to costs.
Q: How does bureaucratic complexity affect healthcare costs?
A: Bureaucratic overhead contributes significantly to costs. Many healthcare providers spend a considerable amount of time on insurance paperwork rather than patient care. This inefficiency adds to overall healthcare expenditures without improving oversight.
Q: Do the complexities in the system lead to better health outcomes?
A: The complexities do not generally lead to better outcomes. While some oversight exists to track improper payments, the system is plagued by billions in improper payments, particularly in Medicaid. The process of recovering these payments is often cumbersome and costly.
Q: What structural factors prevent healthcare reform?
A: A layer of laws and regulations freezes the healthcare system in time, leading to high administrative costs. Out-of-network billing practices and certificate of need laws further distort the market, allowing hospitals to charge higher rates without competition.
Q: What changes would lead to a better healthcare system?
A: We need reforms like site-neutral billing, which would ensure similar procedures have comparable costs regardless of where they are performed. Eliminating certificate of need laws and addressing tax exemptions for nonprofit hospitals are also critical steps.
Q: Are policymakers focusing on the right issues in healthcare reform?
A: Policymakers often focus too narrowly on single issues rather than addressing multiple problems simultaneously. While prescription drug costs receive significant attention, other systemic issues also need to be addressed to create meaningful change.
Q: What resources can individuals use to understand healthcare issues better?
A: Individuals can visit the National Taxpayers Union website at ntu.org for a range of materials, including op-eds, comments on rulemakings, and congressional testimony. Additionally, government statistics like the National Health Expenditures Survey can provide insights into healthcare cost growth.
Q: How can small changes lead to better outcomes in healthcare?
A: Incremental changes across the system can yield better results. By addressing various issues simultaneously, rather than focusing on one at a time, we can create a more effective healthcare system without causing unintended consequences elsewhere.
Q: What is the impact of administrative costs in hospitals?
A: Administrative spending in hospitals accounts for 15 to 30% of total healthcare expenditures. This has remained consistent for over 20 years, highlighting the need for reform in how hospitals operate and bill for services.
Q: How can the government improve the recovery of improper payments?
A: The government can improve recovery efforts by streamlining processes and reducing bureaucratic hurdles. Private insurers have more success in recovering improper payments than the federal government, which often resorts to lengthy legal processes.
Q: What role do pharmacy benefit managers play in healthcare costs?
A: Pharmacy benefit managers contribute to rising healthcare costs through practices like spread pricing, where they profit from the difference between what they charge clients and the discounts they negotiate. This lack of transparency adds to overall healthcare expenses.
Q: What is the significance of the No Surprises Act?
A: The No Surprises Act was intended to address out-of-network billing practices, which had increased significantly. However, its effectiveness in curbing these practices has not met expectations, indicating the need for further reforms.
Key takeaways
- “It's not just the amount of cost, it's the unpredictability of cost.”
- “There are bad incentives, frankly, baked into the entire system.”
- “Administrative spending in hospitals accounts for somewhere between 15 and 30% of total healthcare expenditures.”
- “We shouldn't have price differentials that are four, five times different.”
- “We focus in too closely on one problem rather than numerous problems.”
About the guest

President — National Taxpayers Union
As NTU President, Pete Sepp leads the non-profit, non-partisan National Taxpayers Union’s (NTU’s) government affairs, public relations, and development activities. Pete also oversees strategic planning for NTU and its staff, and supervises the research and educational operations of the National Taxpayers Union Foundation (NTUF). Since beginning his service with NTU in 1988, Pete has written and edited numerous policy papers, informational publications, and activist manuals, as well as studies on topics such as Congressional perquisites, citizen-initiated tax revolts, antitrust and competition regulation, and Pentagon spending. He has testified before Congress on matters ranging from Government-Sponsored Enterprises in lending to Medicare and federal pension reforms, from underground infrastructure to small business taxpayer concerns. He has lectured in the U.S. and abroad on issues such as tax administration reform, and has lobbied on numerous legislative matters including the IRS Restructuring and Reform Act and successor proposals, the Balanced Budget Constitutional Amendment, and the Whistleblower Protection Enhancement Act. Pete has appeared on every major television network, and regularly provides interviews and commentaries to cable channels such as CNN, CNBC, and the Fox Business. He is a frequent guest on radio programs from coast-to-coast, and has been widely featured in print media, including The New York Times, the Chicago Tribune, U.S. News & World Report, The Washington Post, The Wall Street Journal, USA Today, Forbes, and Money Magazine. Pete graduated cum laude from Webster University in St. Louis, MO with a degree in History and Political Science. Before coming to NTU, Sepp served with the St. Louis County Board of Elections and with a U.S. Senate campaign.
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